Orisbet's Privacy Policy — We are committed to protecting your data

Welcome to Orisbet. Our privacy policy explains how we collect your personal information, what we use it for, who we share it with, and how we keep it secure. We believe privacy is a fundamental right, and Orisbet is fully committed to upholding it.

By using our platform, you agree to this Privacy Policy. Please read it carefully before creating an account or using any of our services. If you have any questions, our support team is always here to help.

This privacy policy applies to the Orisbet website, mobile app, and all associated digital services. It has been written in plain, accessible language with our Bangladeshi users in mind, so nothing gets lost in the fine print.

Orisbet only collects data that is necessary to operate our services properly. We never ask for unnecessary or excessive information. The different types of data we collect are described below.

Personally Identifiable Information

• Full Name, Date of Birth & Gender
• Email Address & Mobile Number
• Home Address & Postal Code
• Nationality and place of birth
• Copy of a government-issued ID (for KYC verification)

Financial Information

• Payment Method Details (bKash, Nagad, Rocket number)
• Transaction history and amounts
• Withdrawal & Deposit Records

Technical Information

• IP Address & Device Type
• Browser Type & Operating System
• Site visit times, page views & click data
• Login History & Session Data

Gaming Activity Data

• Betting History & Favourite Games
• Win and loss records
• Time spent on the platform
• Bonus & Promotion Claim History

Orisbet uses the data it collects solely for legitimate and necessary purposes. No information is ever used to build profiles about you or sold to third parties. The primary purposes for which your data is used are outlined below.

Service Operation & Improvement

Your data is used to create and manage your account, process transactions, and continuously improve Orisbet's services. Based on your preferences and activity, we can ensure you receive more relevant offers and experiences.

Security & Fraud Prevention

Technical data is analyzed to secure your account and detect any irregularities or fraud on the platform. This includes identifying multiple accounts, bonus abuse, or suspicious transactions.

Legal Compliance

KYC information is used to comply with international Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations. We are legally required to provide relevant information to law enforcement authorities upon request.

Communication & Customer Support

• Sending transaction notifications and confirmation messages.
• Notifying you about new bonuses, promotions, and offers (with your consent).
• Sending important updates related to your account.
• Responding to customer service requests.

Orisbet never sells your data. However, limited information may need to be shared with trusted third parties to operate our services. In all such cases, strict confidentiality agreements are in place.

• Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Registered third-party services may be used to verify identity documents as part of the KYC process.
• Technology Partners: Limited data is shared with contracted technology providers to ensure the platform's security and technical operations.
• Law Enforcement Agencies: Information may be disclosed to authorities in response to a court order or valid legal request.

Orisbet uses the most advanced technologies and practices to keep your data safe. We ensure your personal and financial information is protected from unauthorized access, alteration, or loss.

• 256-bit SSL Encryption: All data transmissions are secured with the highest-grade SSL encryption.
• Two-Factor Authentication (2FA): An additional security layer applied at account login.
• Firewall and Intrusion Detection: Advanced server-level security measures are always active.
• Regular Security Audits: Regular security testing is conducted by independent third-party experts.
• Data Masking: Sensitive payment details are always masked.
• Encrypted Storage: All data stored on our servers is kept in an encrypted state.

Orisbet uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help our site remember your preferences.

Types of cookies we use

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some key features of the site to stop working.

Orisbet does not retain your data longer than necessary. Retention periods are determined primarily by legal obligations and service requirements.

• Active Account: All data is retained for as long as your account remains active.
• Transaction Records: Retained for a minimum of 5 years in compliance with financial regulations.
• KYC Documents: May be retained for 5 to 7 years after account closure.
• Gaming History: Retained for up to 3 years for responsible gaming monitoring.
• Support Contact: Retained for up to 1 year after the issue is resolved.
• Inactive Accounts: If your account has been inactive for 12 months, your data may be deleted with prior notice.

As an Orisbet user, you have certain important rights over your own data. We respect these rights and are committed to making them easy to exercise.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

Orisbet strictly does not collect information from or provide any services to anyone under the age of 18. Age verification is mandatory at the time of registration.

If a parent or guardian believes their minor child has accidentally created an account, please notify our support team immediately. We will promptly close the account and delete all associated data.

Orisbet may update this privacy policy from time to time. Changes may be made due to legal requirements, the addition of new services, or security improvements.

• You will be notified of any significant changes via email or an in-platform notification.
• The date of any changes will be clearly stated at the top of the page.
• Continued use of the platform after a policy update will be considered acceptance of the revised terms.
• If you do not agree to the updated policy, you have the right to close your account.

The date of the latest update is always shown at the top of this page. If you need a copy of a previous version, please contact our support team.